Jiji Thomas Varghese
Looking forward to be your Guest.
Former Customer Service Executive for US, UK and Australian processes.
5 years Retail Sales experience in Luxury watches.
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Customer Service Executive
* Inbound Customer Service Process for Australia.
* LUMO ENERGY an Electricity and Gas Company.
* Assisting Customers with New Connections, Disconnecting Old Connection and
* Up-selling and Cross-selling of Electricity Meters and Up-gradation to install
Solar Panels to reduce Utility bills.
* Explaining charges and usage on bills if required by Customers.
* Altisource is a Sister Concern for "OCWEN" a Major Bank in USA.
* Outbound Blended Process for USA.
Date of birth
* Real Estate Loan Department that verifies Value for the Property.
* Contact and Offer Appraisers ( Certified Real Estate Brokers ) to find current
Market rate for Property as per company interest.
* Rechecking if the Form is filled up and Signed by Appraiser with all Guidelines
Soft Skills ( Interpersonal Skills )
* Ensuring that the Appraiser get His/Her Payment on Time.
* Inbound Customer Service for "Barclays" Credit Card Department.
FLAT-14, BLDG 156, ROAD 363,
* Helping Customers their Statements and charges and offering Payment Plans.
AMAR BIN YASSER AVENUE,
* Up-selling and Cross-selling of New Card, increase in Credit Limit and or Value.
* Trusted with a Mono Brand Boutique for Swatch.
* Handled 4+ staff at two different Locations for shifts and sales requirements.
* Preparing Monthly Rosters for daily scheduling so as to maintain staff at stores.
* Maintaining Stocks at Store Level and Handling Daily sales cash and Petty
* Preparing Monthly Sales Reports and Individual sales Reports to track
* Sales, Customer Service and Maintaining Customer Relations.
* Customer Data base for Business Requirement.
Bachelor of Commerce
Major in English