The Dispute Resolution Service allows you to contest the return (for employers) or release (for freelancers) of in progress payments (those that are not yet released) in the event that your project does not go as planned. This is accomplished by opening a dispute.
In all circumstances, we encourage you to resolve project issues or disputes between yourselves rather than use this service. It is provided only as a last resort should you be unable to reach an agreement.
Dispute verdicts are final and irreversible.